Please Note for ongoing trip connect with Emergency numbers Not Sales Person
No refund of Unutilized services
SIC Transportation time given in itinerary is Tentative you will get Driver details and Exact pick up time 1 Day prior before 11 PM Local time
Hotel Booking :
Travel DMC Group Singapore acts as a booking facilitator and is not liable for hotel service quality, including room cleanliness, toilet facilities, amenities, or other discrepancies Example: late Check out or Early Check in or Security Deposit
We are not responsible for theft, damage, or health issues.
Payments, cancellations, and refunds follow hotel policies. Amendments and special requests depend on hotel availability. Complaints must be addressed directly with the hotel not to Travel DMC
Infants under 2 year / below 90CM height is free any cost for infant Guest have pay directly.
Transport & Ticketing Terms
• Fleet: Vehicles (4- to 49-seaters) will be arranged based on availability, even for 2 persons. No refunds for complaints.
• Private Transfers: Include point-to-point only; 10-minute waiting time. Extra stops or delays incur charges. no last-minute changes without 24-hour notice.
• SIC Transfers: 5-minute waiting time; no last-minute changes without 24-hour notice.
• Luggage: Guests must manage their own; drivers in Singapore do not assist with luggage.
• Delays: Flight delays/early arrivals may require private taxi arrangements or longer waiting times.
• Attraction Tickets: Non-refundable and subject to attraction terms; we are not the operator.(Like Marina Bay Sky Pass /Luge and Sky Ride or Flyer or any more ) & if Tickets is not used by Guest that also non refundable
• Cruise Arrivals: Pickup arranged based on best possible timing.
• Coach from Malaysia: Guests may wait 15 minutes for hotel transport arrangements.
• Special Requests: Updates (e.g., Jewel Changi Airport stop) must be shared in advance.
• Traffic Delays: If vehicles are delayed, clients will be updated, and alternatives arranged.
Payment Terms
NOTE : WHILE SENDING CONFIRMATION HAVE TO ATTACH FOLLOWING DOCUMENTS , FOR FURTHER PROCEEDINGS :
1:- Pan card ( LEAD PASSENGER )
2:- Passport copy of each person
3:- Air ticket
4:- Self booked ( name or Voucher )
5:- GST certificate ( if not shared earlier or new agent )
Payment process, effective January 1. 25
Please review the updated options below:
- Payment in INR via Fly Remit:- The applicable rate will be XE.com + ₹1.
- Remittance via Fly Remit:- Remittance charges will depend on Fly Remit.
- Remittance Charges $20
- Payment via Credit/Debit Card Link:- A 4% additional charge will be applied to the transaction.
Important Note:
All remittances must be completed by the specified deadline date.
Please ensure that these payment options and associated terms are communicated clearly to clients. Should you have any questions or require clarification, feel free to reach out.